Benchmark FirstResponse

Tell us about
the current need.

Describe the affected systems, general location, and technical assistance you need to scope. Your inquiry goes to Benchmark customer services.

Contact Benchmark Public Sector

Start with the
work ahead.

Tell us about your locations, people, systems, purchasing process, and timing. Required fields are marked “required.”

This form does not activate emergency dispatch or promise an immediate response. For time-sensitive support, use the activation and escalation contacts established in your agreement. For an emergency requiring public safety assistance, use 911.

Call our team877-327-6106

Email customer servicescsrs@itsbenchmark.com

For an existing service issue, use the support contacts established for your agreement. Please share project context here rather than passwords or personal records.

Contracting & procurement

First and last name (required)Work email (required)Agency or organization (required)Phone (optional)Organization type (required)What can we help with? (required)

FirstResponse requirements

This information helps scope an inquiry. The form does not dispatch a team. Share a general location and system names without passwords or sensitive incident records.

Site or general location (required)Planned date or current need (required)Priority systems (required)Procurement information (optional)

Procurement timeline (optional)Project need or request details (required)

Benchmark uses the information you submit to respond to your inquiry. See our Privacy Policy. Submitting an inquiry does not create a service or purchasing agreement.

Tell us aboutthe current need.

Start with thework ahead.

Tell us about
the current need.

Start with the
work ahead.